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Privacy Policy

Last updated: March 2026

Our Commitment to Privacy

At YoursTruly, your privacy is fundamental to everything we do. We understand that you're trusting us with your most personal stories and memories. We take that responsibility seriously.

Information We Collect

Account Information

When you create an account, we collect your email address, name, and password. If you choose to add a phone number for notifications, we store that as well.

Content You Create

This includes stories, memories, voice recordings, photos, and any other content you choose to add to your digital legacy. This content is encrypted and stored securely.

Usage Data

We collect basic analytics about how you use the Service to improve functionality. This includes pages visited and features used, but never the content of your stories.

How We Use Your Information

  • To provide and maintain the Service
  • To send scheduled messages and gifts to your designated recipients
  • To communicate with you about your account and updates
  • To improve and develop new features

What We Never Do

  • We never sell your personal data
  • We never share your content with third parties for advertising
  • We never use your personal stories to train AI models without explicit consent
  • We never access your content without your permission, except as required by law

Data Security

Your content is encrypted at rest and in transit. We use industry-standard security measures to protect your information. Access to user data is strictly limited and logged.

Data Retention

We retain your data for as long as your account is active or as needed to fulfill your legacy plans. After account deletion, data is permanently removed within 30 days.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and all associated data
  • Export your data in a portable format
  • Opt out of marketing communications

Cookies

We use essential cookies for authentication and functionality. We also use analytics cookies with your consent. You can manage cookie preferences through our cookie banner.

Third-Party Services

We use trusted third-party services for payments (Stripe), email (Resend), and infrastructure (AWS). These providers are bound by strict data processing agreements.

Children's Privacy

YoursTruly is not intended for users under 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through the Service.

Contact Us

For privacy-related questions or to exercise your rights, contact us at privacy@yourstruly.love